Excelent Home from Home Attention to detail first class

I have been staying at this hotel for a number of years now when visiting Tallinn on business and can not fault its level of service, cleanliness, attention to detail and service. The staff whether in the bar, restaurant or lobby are always so polite and helpful ~ nothing is ever too much trouble and you feel as if you are the only guest! Rooms and bathroom very spacious clean and have everything you would need. Walking distance of the old town so no taxis required. On leaving once I happened to comment about the lack of my favourite blend / type of tea at breakfast (admittedly from a selection of half a dozen or so!) Upon returning next time some while later thay had remembered my comments and had my flavour ready for me together with a small chocolate selection as an apology!! It is little things like this that put it above the mass market corporate hotels as you really feel like you are the customer and your custom is valued. Breakfasts are good and warm items cooked fresh to oder

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